SAP Knowledge Base Article - Preview

3226177 - Issue when registering un-registered email


1.Register with a registered account
2.Enter the all necessary information and click CONTINUE button
3.Use an unregistered account to register
4.Check the result 

You will get 2 errors but the bottom one is still present if you change the email address to new non register email.

We usually register by entering a non-registered email and it is working perfectly fine. The issue here is for once user entered already registered email on registration screen and it displayed an error ('There are errors in your form, please try again'). When we immediately change the email to non-registered email. The error should go away(as it will be new registration) but its not and continue to display the same error.



  • SAP Customer Data Cloud
  • Registration


SAP Customer Data Cloud all versions


Gigya Registration

Account Registrations
, KBA , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , Problem

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