SAP Knowledge Base Article - Public

3226261 - No Customer Invoice Request Created After Releasing the Project Invoice Request in B2C Scenario [India]


You have released a project invoice request, however customer invoice request is not created accordingly.


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Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Project Invoice Requests view.
  3. Search and open the project invoice request ABC. (ABC represents the ID of a project invoice request)
  4. The status is Released, navigate to Document Flow tab, no customer invoice created.


In the backend, there is a dump happened when releasing this project invoice request due to error: Maintain UPI ID for the seller bank account.

This is a B2C scenario, hence it is necessary to maintain the UPI Id for their Seller's main bank account.


Maintain the UPI Id for the Seller's main bank account.

Kindly refer to the documentation of the B2C invoices in India:


project invoice request; customer invoice; not created; India; B2C; UPI ID , KBA , AP-CI-CI-GLO , Cross-Country Extensions , AP-CI-CI , Customer Invoice , Problem


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