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3226679 - Refreshing webi document is hanging from Internet Explorer


  • While refreshing a migrated web intelligence document from Internet Explorer the web page keeps loading indefinitely.
  • Query panel is also hanging on run query.
  • No issue running query for the first time while creating a new report.
  • Error "Object doesn't support property or method 'includes'", "Incorrect document syntax." appearing in the browser's console debugging.
  • No issue with Chrome and Edge.



  • SAP BusinessObjects Business Intelligence Platform 4.2 SP9 Patch7+
  • Internet Explorer 11
  • DHTML mode


SAP BusinessObjects Business Intelligence platform 4.2


Hanging, not refreshing, not rendering, blocked, defect, patch 7, patch 8, patch 9, all reports , KBA , BI-RA-WBI , Web Intelligence , Problem

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