Symptom
The following error appears when trying to open a job requisition template in Manage Templates:
errorId=a61679fa-a1e9-42a2-b8df-a867f322be02, fingerprint=f67ee7dd2d3dc41529b44c361fa480b013d5c628, timestamp=2022-07-19T10:30:25.717+0200, errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorId=a61679fa-a1e9-42a2-b8df-a867f322be02, timestamp=YYYY-MM-DDTHH:MM:SS.000+0200, and the version information from the current screen) if the issue keeps occurring.,[...]
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Admin Center > Manage Templates
- Click on the Recruiting Management tab
- Select Job Requisition category
- Click on a template to open it
- Receive the error above
Cause
This is caused by a "default-value" being incorrectly specified on a field that does not allow it e.g. id="numberOpenings" <default-value>1.0</default-value>
Resolution
As per KBA 2492260 - Is it possible to set a default value on job requisition fields?, a default value can only be specified on the fields "defaultLanguage" and "currency" for Job Requisition templates.
Removing the incorrect "default-value" entry in the xml template will resolve the error. Note that this needs to be done from Provisioning using the xml template as the template cannot be accessed from Manage Templates. A partner's assistance will be required for customers who don't have access to Provisioning.
See Also
Keywords
Manage Templates, job requisition, error, f67ee7dd2d3dc41529b44c361fa480b013d5c628, 2c66eee018c284415d75c61c384fcc8d2e7d0393 , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem