Symptom
You have configured Cloud Print Manager(CPM) for Pull Integration and the print queue are returning the status 'Failed' randomly for a print request. If you repeat the process, the print request might work without issues. In addition, the following error message can be seen in the CPM logs:
(xx.xx.xxxx xx:xx:xx) *** ERROR *** [20] Failed fetch Items. System = <SID> - P Queue = <printqueue> Print flag = False Archive flag = False ***** [ ReceiveItemsTask in RetrievalManager.cs at line 1628 ] *****
Read more...
Environment
SAP Cloud Print Manager for Pull Integration 770
Product
Keywords
print random, fail, red status, , KBA , BC-CCM-PRN-OM-PQ , S/4HANA Output Management Print Queues , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.