SAP Knowledge Base Article - Public

3226852 - Unable to Adapt the Routes screen

Symptom

Unable to Adapt the Route screen after clicking the Add button in the Overview facet.

Environment

SAP Cloud for Customer

Reproducing the Issue

  • Navigate to Visists--> Routes
  • Open a Route and navigate to Overview.
  • Enter Adaptation Mode.
  • Click on Add and there is no pencil icon to Adapt the screen.

Resolution

In the mentioned screen, do a right click on one of the columns and the pencil icon appears to Adapt.

Keywords

KBA , routes , adaptation , adapt , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Cloud for Customer core applications all versions