SAP Knowledge Base Article - Public

3226852 - Unable to Adapt the Routes screen


Unable to Adapt the Route screen after clicking the Add button in the Overview facet.


SAP Cloud for Customer

Reproducing the Issue

  • Navigate to Visists--> Routes
  • Open a Route and navigate to Overview.
  • Enter Adaptation Mode.
  • Click on Add and there is no pencil icon to Adapt the screen.


In the mentioned screen, do a right click on one of the columns and the pencil icon appears to Adapt.


KBA , routes , adaptation , adapt , AP-RC-UIF , C4C UI Framework , Problem


SAP Cloud for Customer core applications all versions