Symptom
Unable to Adapt the Route screen after clicking the Add button in the Overview facet.
Environment
SAP Cloud for Customer
Reproducing the Issue
1.Navigate to Visits--> Routes
2. Open a Route and navigate to Overview.
3. Enter Adaptation Mode.
4. Click on Add and there is no pencil icon to Adapt the screen.
Resolution
In the mentioned screen, do a right click on one of the columns and the pencil icon appears to Adapt.
Keywords
routes,adaptation,adapt , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem
Product
SAP Cloud for Customer core applications all versions
SAP Knowledge Base Article - Public