SAP Knowledge Base Article - Public

3226852 - Unable to Adapt the Routes screen

Symptom

Unable to Adapt the Route screen after clicking the Add button in the Overview facet.

Environment

SAP Cloud for Customer

Reproducing the Issue

1.Navigate to Visits--> Routes

2. Open a Route and navigate to Overview.

3. Enter Adaptation Mode.

4. Click on Add and there is no pencil icon to Adapt the screen.

Resolution

In the mentioned screen, do a right click on one of the columns and the pencil icon appears to Adapt.

Keywords

routes,adaptation,adapt , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

Product

SAP Cloud for Customer core applications all versions