SAP Knowledge Base Article - Public

3227111 - Master Template for Goods and Service Receipt Shows Unexpected Logo and Footer

Symptom

 Master template for Goods and Service Receipt shows not the expected Logo and Footer.

Environment

SAP Business ByDesign

Reproducing the Issue

Navigate to:

  • the Goods and Service Receipt work centre 
  • the Receipts and Returns view
  • here click Preview
  • The logo is not shown as for other documents Master Template assignment

Cause

For goods and service receipts, if you check the Master template assignment check you will see no matter which Org Unit you maintain the default Master Template is picked always.

Resolution

This works as designed.

Assign the wanted Master template as Default or alternatively if you need different logos in goods and service receipts you can add the logos in Adobe LifeCycle Designer, adopt the logo into your form and after uploading the form which contains the correct logo use the functionality "Master Template not in Use".

Keywords

Master Templates, Logo, Goods and Service receipts. , KBA , AP-RC-OUT , Output Management , How To

Product

SAP Business ByDesign all versions