SAP Knowledge Base Article - Preview

3227170 - Receipt with no entry in the dispatch states. How to dispatch it to the external system?

Symptom

A receipt from SAP Customer Checkout was not dispatched from SAP Customer Checkout manager to the external system. There is no entry in the Dispatch states. Even when trying to dispatch the receipt using the "Dispatch all failed postings", the receipt is not posted to the external system.


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Environment

SAP Customer Checkout manager

Product

SAP Customer Checkout all versions ; SAP Customer Checkout manager, cloud edition all versions

Keywords

dispatch, status, external system, communication system, receipt, repost, failed, fail, unposted, ccom, CCO Manager, Checkout,  , KBA , IS-SE-CCO , Customer Checkout , How To

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