SAP Knowledge Base Article - Public

3227243 - Sales Order Account Address is not the Same in the Sales Order Report

Symptom

Account Address in CRMSLOIB is not the same available at Sales Order Document.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Business Analytics work center.
  2. Select the Design Reports view.
  3. Select the CRMSLOIB Report.
  4. Execute the report to view all Sales Orders.
  5. Enter the parameters according to your business process.

Sales Order Account Address is different then you see on the Sales Order ABC (ABC Represents your Sales Order ID)

Cause

The address of parties in the report is being fetched from the Master Data and not from the Sales Order.

Resolution

 This is expected system behavior.

Keywords

CRMSLOIB; Address; Account; Sales Order , KBA , SRD-CRM-ORD , Orders & Contracts , Problem

Product

SAP Business ByDesign all versions