SAP Knowledge Base Article - Public

3227283 - Documents Like Customer Invoices are Posted Even Though Process Control Maintained as Not Allowed.

Symptom

Customer invoices are posted to a period that you have set it as not allowed for the process control. (Same scenario applies to other doucments: supplier invoices, etc.)

Environment

SAP Business ByDesign.

Reproducing the Issue

To check the dates of the Customer Invoice:

  1. Go to General Ledger Work Center.
  2. Go to Journal Entries View.
  3. Search and open Journal Entry ID XXXXXXXX, the source document is Customer Invoice: CIV-AAAA.(XXXXXXXX is the ID of Journal Entry, CIV-AAAA is the ID of the Customer Invoice.).

You see it is posted on 29.03.2022 and created on 05.04.2022 10:00.

To check the period control maintained in the system.

  1. Go to General Ledger Work Center.
  2. Go to Open and Close periods View.
  3. Filter Company BBBB, Set of Book CC, Year 2022, Period 003.
  4. Select the period 003, scroll down and you will see:

Process control: status 1 - Not Blocked, Business Process Group 01- All, entry possible until 15.04.2022 18:00, from posting date 01.03.2022, to posting date 31.03.2022.

Process control: status 3 - Blocked, Business Process Group 02- Customer Invoicing, entry possible until 01.04.2022 23:59, from posting date 01.03.2022, to posting date 31.03.2022.

(Here, all dates and time are only examples.)

Cause

Business Process Group All will supercede the individual Business Process Groups.

You can check the change history via below path:

  1. Go to General Ledger Work Center.
  2. Go to Open and Close periods View.
  3. Go to Tab Changes and you can see:

On 01.03.2022 02:00, end user opened process control for 01.03.2022 to 31.03.2022 for All Business Process Group, entry possible until 2022-04-15 18:00:00.

On 01.04.2022 06:00, end user blocked the Business Process Group Customer Invoicing for 01.03.2022 to 31.03.2022. This is specific for Customer Invoice, but the All Group was still open.

So, the process control for type All was always open until 15.04.2022, and the posting happened on 05.04.2022 10:00 which is allowed in this case.

Resolution

To make the Process Control for Customer Invoice work, you need to block the Process Control for All type if it is the scenario mentioned in the Cause:

  1. Go to General Ledger Work Center.
  2. Go to Companies View.
  3. Select Company BBBB and click button Set Process Control.
  4. Find the Entry: Process Control Status 1-Not Blocked, Business Process Group 01- All, Entry Possible Until 2022-04-15 18:00:00, From Posting Date 01.03.2022, To Posting Date 31.03.2022
  5. Change the Process Control Status from 1-Not Blocked to 3 - Blocked.
  6. Save the changes.

Here, on the page of Set Process Control, you can click button Actions->Simlulate Process Control to test your desired documents and if their posting dates allowed.

Now, if you create a Customer invoice after 01.04.2022 23:59, the system won't post it and throw an error.

Keywords

process control, customer invoice, supplier invoice. business process group, 01 - all. , KBA , AP-ACC-AD , Accounting Document , How To

Product

SAP Business ByDesign all versions