SAP Knowledge Base Article - Public

3227476 - Unable to add custom sort order on a dimension members due to "Edit Member Order" getting stuck


When clicking on "Add Custom Order", the "Edit Member Order" panel keeps on loading and does not display the account dimension members.


SAP Analytics Cloud 2022.8.17

Reproducing the Issue

  1. Open a story;
  2. Enable Edit mode;
  3. Navigate to the table widget;
  4. Right click on a column header and click “Sort Options” -> “Add Custom Order”;
  5. On the right-hand side, the “Edit Member Order” panel shows up, but it keeps on loading.


Cause under investigation by our development team.


Issue under investigation by our development team.


KBA , LOD-ANA-DES , Story Design & Visualizations , Problem


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