SAP Knowledge Base Article - Public

3227505 - Submit and Set as Won Options Are Greyed Out in a Sales Quote


Inside a sales quote, you see the options 'Submit' and 'Set as Won' grayed out in its 'Actions' button.


SAP Cloud for Customer

Reproducing the Issue

  1. Open the Sales work center.
  2. Open the Sales Quotes work center view.
  3. Open the sales quote ABC (where ABC is the ID of a sales quote).
  4. Go to the Actions button.

You see the options 'Submit' and 'Set as Won' grayed out. 


A sales quote can only be submitted if its 'Consistency Status' is 'consistent'. A sales quote can only be set as won if submitted to a customer.


This is the system current standard behavior. You may have to add, via adaptation mode, the Consistency Status in the sales quote header to check this.


Sales Quote ; Sales Quotes ; Disabled ; Grayed out ; cannot be ; Set as Won; Submit; , KBA , LOD-LE-CQP , Customer Quote Processing , How To


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