SAP Knowledge Base Article - Public

3227536 - Application error when approving Position workflow

Symptom

  • Application error when trying to approve Position workflow.
  • The application error id would be accompanied by the fingerprint id: 5def173ebb5145b155fb36633075e131707fe3f2.
  • Error during execution of executeJobRelationshipSync.

Environment

SAP SuccessFactors Employee Central: Workflows

Reproducing the Issue

  1. Go to Manage Workflow Request.
  2. Select the workflow.
  3. Submit the workflow.
  4. An application error appears.

Cause

Threshold for running Adoption of Reporting Line and Job Relations as a job within position management settings is set to 0.

Resolution

  1. Go to Position Management Settings > Hierarchy Adaptation.
  2. Set "Threshold for running Adoption of Reporting Line and Job Relations" between 5 and 20 when you set or change the threshold. 
  3. Save the changes.
  4. Repeat the changes in Job Information or approve the Workflow once more.

Keywords

Error during execution of executeJobRelationshipSync, workflow, application error, 5def173ebb5145b155fb36633075e131707fe3f2, fingerprint, job information change, position workflow, Threshold for running Adoption of Reporting Line and Job Relations , KBA , LOD-SF-EC-POS-WFL , Position Workflows , LOD-SF-EC-JRL , Job Relationships , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite Core 2205