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3227610 - "Non-productive client" warning message in DVM Cloud Application - SAP For Me

Symptom

You have configured data uploads to the DVM Cloud Application in SAP For Me, but cannot view the analysis due to the following message:

"Warning: Non-productive client It was not possible to calculate any data reduction potential. Please make sure that data collection runs within your productive client. Get more help: Common issues with DVM Cloud Application".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Solution Manager 7.2 SP3+ 
  • Managed System on SAP S/4 HANA , SAP Business Suite on HANA (EHP6+ for SAP ERP), or SAP BW/4 HANA 

Product

SAP S/4HANA Cloud all versions ; SAP Solution Manager 7.2

Keywords

DVM cloud application, Non-productive client, productive client, Data Volume Management, DVM Launchpad, DVM App, view DVM data , KBA , SV-SMG-DVM , Data Volume Management , SV-SCS-DVM , Data Volume Management (Cloud) , Problem

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