SAP Knowledge Base Article - Preview

3227610 - "Non-productive client" message in DVM Cloud Application

Symptom

You have configured data uploads to the DVM Cloud Application, but cannot view the analysis due to the following message:

"Non-productive client. It was not possible to calculate any data reduction potential. Please make sure that data collection runs within your productive client."


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Environment

  • SAP Solution Manager 7.2 SP3+ 
  • Managed System on SAP S/4 HANA , SAP Business Suite on HANA (EHP6+ for SAP ERP), or SAP BW/4 HANA 

Product

SAP Solution Manager 7.2

Keywords

DVM cloud application, non-productive client, productive client, Data Volume Management, DVM Launchpad, DVM App, view DVM data,  , KBA , SV-SMG-DVM , Data Volume Management , Problem

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