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SAP Knowledge Base Article - PreviewSymptom
The correct quantity should appear on the Service Order, but in you case all the items are with the confirmed quantity as 0.
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
Non-billable; Confirmed Quantity; Service Order , KBA , SRD-CRM-ORD , Orders & Contracts , How To
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