SAP Knowledge Base Article - Public

3227666 - Missing Legal Approval Step for E-invoicing

Symptom

All invoices are supposed to have legal approval step but invoice XYZ (XYZ represents the Invoice ID) has missed this.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Customer Invoicing work center. 
  2. Select the Invoice Documents view. 
  3. Select Customer Invoice XYZ (XYZ represents the Invoice ID). 

The Invoice XYZ is released already, without legal approval process.

Cause

As the Approval status for Customer Invoice XYZ is in 'Approval not Necessary', you would have pressed 'Skip Legal Approval'.

Resolution

This is expected system behavior

Keywords

E-invoicing; Legal Approval; Approve; Skip Legal Approval , KBA , SRD-CRM-INV , Customer Invoicing , How To

Product

SAP Business ByDesign all versions