SAP Knowledge Base Article - Public

3227669 - The pictures of XXL InfoObjects are not displayed in the table on SAC when use BW live connection


When run a story which has a table based a BW live connection, one dimension has a XXL InfoObjects to display the pictures, it shows a failure icon or an URL like below:


If run this URL in the browser, an error "403 Forbidden" occurred.


SAP Ananlytics Cloud 1.0

Reproducing the Issue

Run the story on SAC.


Service sap/bw/ina/GetXXLValue is inactive.


Activate service sap/bw/ina/GetXXLValue in SICF.

  1. Run transaction code SICF.
  2. Expand the hierarchy to find service /sap/bw/ina/GetXXLValue.
  3. Right Click on GetXXLValue.
  4. Click "Activate Link".


XXL attributes, S4HANA live, not loaded, load failed , KBA , BW-BEX-OT-BICS-INA , BW INA provider , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-LDC-BW , SAC Live Data Connection BW , Problem


SAP Analytics Cloud 1.0