Symptom
- Data in the Numeric Point chart won't be refreshed after changing the story filter selection in SAC.
- In this case, the story filter is a Current date Input Control, that is using selection by Range and is created via Restricted Measure.
- Input control has got corrupted in the story.
Environment
SAP Analytics Cloud (Enterprise) 2022.08.17
Reproducing the Issue
- Open Story in SAC.
- Select the corrupted story filter and change the date e.g. from Jul, 2022 to Jun 2022 => the data in the Numeric Point chart won't be refreshed.
Help to understand story filter settings:
- Create a Numeric Point Chart.
- Create calculation for the primary measure: Create Calculation - Restricted Measure:
- select a Measure;
- select a Dimension which should be a time dimension;
- select Values for Input Control: Selection - Select by Range
- Input Control settings:
- Type: Dynamic
- Create Current Data Input Control: e.g. Custom current date / Period; Month; 2002. Jan
- Set Range: e.g. Standard; Month; 0;0
Cause
The story calculation is corrupted.
Resolution
- Re-create the calculation.
- Workaround: manually refresh the data on the page with Data - Refresh => the data on the page will be refreshed.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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