Symptom
How to Fix Check Tool error JobInfoInconsistentEndDateCheck
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to Check Tool;
- Select Employee Central Core > Job Information > JobInfoInconsistentEndDateCheck
- Run the check and get errors
Cause
- Data inconsistency in the job information causes Time off and Job Information record issues.
- User should have only one record with an end date of 12/31/9999
- Run a report as seen in KBA: 2747652 - Job Information Error After Running Check Tool for Employee Central Core
Resolution
Grant RBP:
- You've enabled the Metadata Framework.
- You have the following Administrator Permissions Check Tool permissions:
- Access Check Tool authorizes users to access the tool.
- Allow Configuration Export authorizes users to attach configuration information to a ticket.
- Allow Check Tool Quick Fix authorizes users to run quick fixes for the checks that have this feature. A quick fix can be used to immediately correct any issues found by that check.
For more information about role-based permissions, refer to List of Role-Based Permissions.
Run Check Tool
- Go to Admin Center Check Tool.
The Check Tool page opens. - Select the check you want to fix.
The details screen opens on the right side of the page with more information about the check. If the check includes a quick fix, the Quick Fix button is displayed on the Result tab, under Proposed Solution. - Choose Quick Fix to start fixing the issue.
A third screen opens to the right side, with step 1, called Select Correction, that shows one or more corrections for the issue. - Select the correction you want to carry out and choose Step 2 to proceed to Final Approval.
In the Final Approval step, you can opt to change your mind and not carry out the fix. - If you want to proceed, choose Step 3.
The system confirms that the fix is now running. - Choose Close to complete the procedure.
After a short time, the system runs the check again to verify that the fix has run correctly.
Example:
User should have only one record with an end date of 12/31/9999
- Go to Check Tool;
- Select Employee Central Core > Job Information > JobInfoInconsistentEndDateCheck
- Scroll down
- Choose Step 2 to proceed to Select Correction.
- The resulting window shows one or more corrections for the issue. Select the one you want and choose Step 3 to proceed to Final Approval.
- In the Final Approval step, you can opt to change your mind and not carry out the fix. If you want to proceed, choose Step 4.
- The system confirms that the fix is now running. Choose Close to complete the procedure. The system verifies that the fix has run correctly after a short time by running the check again.
Note: Wait for 15 mins and check if Check Tool job it is complete under Scheduled Job Manager :
Employee Central Support Engineer Team Action:
- Please refer to Internal Memo : Check Tool Quick Fix / Check Tool Execution will trigger by default
- Go to provisioning and Check Job: Check Tool Quick Fix / Check Tool Execution
FAQ - Additional Information
Q) Where can I get information on this from the Guide?
A) Guide:Using the Check Tool
Chapter: Using the Quick Fix Feature
See Also
- 2438812 - Check Tool: How to use Check Tool to check if there are any Orphan Person ID Externals in the system. (OrphanPerson)
- 2747652 - Job Information Error After Running Check Tool for Employee Central Core
- 2764253 - Check Tool: Employee Central Core: HighDate checks return errors
- 2472648 - Check Tool: How to check your SuccessFactors configuration
- 2674214 - Pay Component Group is Not Accessible Through Manage Organization Pay and Job Structure
- 2664552 - Check Tool - Issue with FO/GO Object Invalid Effective End Date
- 2303798 - How to use Browser Developer Tools to troubleshoot Association Configuration issues (missing field-criteria)
- 2512570 - Creating an HRIS Sync Job in SAP SuccessFactors Via Scheduled Job Manager or Provisioning
Keywords
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