Symptom
How to Fix Check Tool error JobInfoInconsistentEndDateCheck
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Environment
- SAP SuccessFactors Employee Central all versions
- SAP SuccessFactors HXM Suite all versions
Reproducing the Issue
- Go to Check Tool;
- Select Employee Central Core > Job Information > JobInfoInconsistentEndDateCheck
- Run the check and get errors
Cause
- Data inconsistency in the job information causes Time off and job information record issues.
- User should have only one record with an end date of 12/31/9999
- Run a report as seen View: 2747652 - Job Information Error After Running Check Tool for Employee Central Core
Resolution
A user should have only one record with an end date of 12/31/9999
- Go to Check Tool;
- Select Employee Central Core > Job Information > JobInfoInconsistentEndDateCheck
- Scroll down
- Choose Step 2 to proceed to Select Correction.
- The resulting window shows one or more corrections for the issue. Select the one you want and choose Step 3 to proceed to Final Approval.
- In the Final Approval step, you can opt to change your mind and not carry out the fix. If you want to proceed, choose Step 4.
- The system confirms that the fix is now running. Choose Close to complete the procedure. The system verifies that the fix has run correctly after a short time by running the check again.
Employee Central Support Engineer Team Action:
- Please refer to Internal Memo : Check Tool Quick Fix / Check Tool Execution will trigger by default
- Go to provisioning and Check Job: Check Tool Quick Fix / Check Tool Execution
FAQ - Additional Information
Q) Where can I get information on this from the Guide?
A) Guide:Using the Check Tool
Chapter: Using the Quick Fix Feature
See Also
- 2747652 - Job Information Error After Running Check Tool for Employee Central Core
- 2764253 - Check Tool: Employee Central Core: HighDate checks return errors
- 2472648 - Check Tool: How to check your SuccessFactors configuration
- 2674214 - Pay Component Group is Not Accessible Through Manage Organization Pay and Job Structure
- 2664552 - Check Tool - Issue with FO/GO Object Invalid Effective End Date
Keywords
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