3228029 - How to Fix Check Tool error JobInfoInconsistentEndDateCheck

How to Fix Check Tool error JobInfoInconsistentEndDateCheck

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Employee Central

1. Go to Check Tool;
2. Select Employee Central Core > Job Information > JobInfoInconsistentEndDateCheck
3. Run the check and get errors

• Data inconsistency in the job information causes Time off and Job Information record issues.
• User should have only one record with an end date of 12/31/9999
• Run a report as seen in KBA: 2747652 - Job Information Error After Running Check Tool for Employee Central Core

Grant RBP:

• You've enabled the Metadata Framework.
• You have the following Administrator Permissions  Check Tool permissions:
  • Access Check Tool authorizes users to access the tool.
  • Allow Configuration Export authorizes users to attach configuration information to a ticket.
  • Allow Check Tool Quick Fix authorizes users to run quick fixes for the checks that have this feature. A quick fix can be used to immediately correct any issues found by that check.
    For more information about role-based permissions, refer to List of Role-Based Permissions.

Run Check Tool

1. Go to Admin Center  Check Tool.
   The Check Tool page opens.
2. Select the check you want to fix.
   The details screen opens on the right side of the page with more information about the check. If the check includes a quick fix, the Quick Fix button is displayed on the Result tab, under Proposed Solution.
3. Choose Quick Fix to start fixing the issue.
   A third screen opens to the right side, with step 1, called Select Correction, that shows one or more corrections for the issue.
4. Select the correction you want to carry out and choose Step 2 to proceed to Final Approval.
   In the Final Approval step, you can opt to change your mind and not carry out the fix.
5. If you want to proceed, choose Step 3.
   The system confirms that the fix is now running.
6. Choose Close to complete the procedure.
   After a short time, the system runs the check again to verify that the fix has run correctly.

Example:

User should have only one record with an end date of 12/31/9999

1. Go to Check Tool;
2. Select Employee Central Core > Job Information > JobInfoInconsistentEndDateCheck
3. Scroll down
4.  Choose Step 2 to proceed to Select Correction.
5. The resulting window shows one or more corrections for the issue. Select the one you want and choose Step 3 to proceed to Final Approval.
6. In the Final Approval step, you can opt to change your mind and not carry out the fix. If you want to proceed, choose Step 4.
7. The system confirms that the fix is now running. Choose Close to complete the procedure. The system verifies that the fix has run correctly after a short time by running the check again.

Note: Wait for 15 mins and check if Check Tool job it is complete under Scheduled Job Manager : 

Employee Central Support Engineer Team Action:

• Please refer to Internal Memo : Check Tool Quick Fix / Check Tool Execution will trigger by default
• Go to provisioning and Check Job: Check Tool Quick Fix / Check Tool Execution

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide:Using the Check Tool

Chapter: Using the Quick Fix Feature

• 2438812 - Check Tool: How to use Check Tool to check if there are any Orphan Person ID Externals in the system. (OrphanPerson)
• 2747652 - Job Information Error After Running Check Tool for Employee Central Core
• 2764253 - Check Tool: Employee Central Core: HighDate checks return errors
• 2472648 - Check Tool: How to check your SuccessFactors configuration
• 2674214 - Pay Component Group is Not Accessible Through Manage Organization Pay and Job Structure
• 2664552 - Check Tool - Issue with FO/GO Object Invalid Effective End Date
• 2303798 - How to use Browser Developer Tools to troubleshoot Association Configuration issues (missing field-criteria)
• 2512570 - Creating an HRIS Sync Job in SAP SuccessFactors Via Scheduled Job Manager or Provisioning 

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions