Symptom
- Upgrade fails with the message "The installation failed".
- From the installer log file "/$SYBASE/log/ASE_Suite.log"
DEBUG>>> 07-21-22 10:45:41 : GetKeyValueFromASCIIFileAction : set $SAP_JRE8_32$ to
DEBUG>>> 07-21-22 10:45:41 : GetKeyValueFromASCIIFileAction : search value of SAP_JRE8_64 from file /sybase/SMP/SYBASE.env ...
DEBUG>>> 07-21-22 10:45:41 : GetKeyValueFromASCIIFileAction : found value:/sybase/SMP/shared/SAPJRE-8_1_083_64BIT
DEBUG>>> 07-21-22 10:45:41 : GetKeyValueFromASCIIFileAction : set $SAP_JRE8_64$ to /sybase/SMP/shared/SAPJRE-8_1_083_64BIT
DEBUG>>> 07-21-22 10:45:41 : GetKeyValueFromASCIIFileAction : search value of COCKPIT_JAVA_HOME from file /sybase/SMP/SYBASE.env ...
DEBUG>>> 07-21-22 10:45:41 : GetKeyValueFromASCIIFileAction : set $COCKPIT_JAVA_HOME$ to
DEBUG>>> 07-21-22 10:45:41 : LastScreen.init(): install status is FATAL_ERROR
ERROR>>> 07-21-22 10:45:41 :
The installation failed.
- From the installer log file "/$SYBASE/log/open_client.log":
Install File: /sybase/SMP/./OCS-16_0/bin/isql
Status: ERROR
Additional Notes: ERROR - Flexeraak1: /sybase/SMP/./OCS-16_0/bin/isql (error 26 - Cannot open or remove a file containing a running program.)
Install File: /sybase/SMP/./OCS-16_0/lib/libsybcomn_r.so
Status: ERROR
Additional Notes: ERROR - Flexeraak1: /sybase/SMP/./OCS-16_0/lib/libsybcomn_r.so (error 26 - Cannot open or remove a file containing a running program.)
Install File: /sybase/SMP/./OCS-16_0/lib/libsybcs_r.so
Status: ERROR
Additional Notes: ERROR - Flexeraak1: /sybase/SMP/./OCS-16_0/lib/libsybcs_r.so (error 26 - Cannot open or remove a file containing a running program.)
Install File: /sybase/SMP/./OCS-16_0/lib/libsybct_r.so
Status: ERROR
Additional Notes: ERROR - Flexeraak1: /sybase/SMP/./OCS-16_0/lib/libsybct_r.so (error 26 - Cannot open or remove a file containing a running program.)
Install File: /sybase/SMP/./OCS-16_0/lib/libsybintl_r.so
Status: ERROR
Additional Notes: ERROR - Flexeraak1: /sybase/SMP/./OCS-16_0/lib/libsybintl_r.so (error 26 - Cannot open or remove a file containing a running program.)
Install File: /sybase/SMP/./OCS-16_0/lib/libsybtcl_r.so
Status: ERROR
Additional Notes: ERROR - Flexeraak1: /sybase/SMP/./OCS-16_0/lib/libsybtcl_r.so (error 26 - Cannot open or remove a file containing a running program.)
Install File: /sybase/SMP/./OCS-16_0/lib/libsybunic.so
Status: ERROR
Additional Notes: ERROR - Flexeraak1: /sybase/SMP/./OCS-16_0/lib/libsybunic.so (error 26 - Cannot open or remove a file containing a running program.)
Read more...
Environment
SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
Product
Keywords
The installation failed, error 26 - Cannot open or remove a file containing a running program, LastScreen.init(): install status is FATAL_ERROR , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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