SAP Knowledge Base Article - Public

3228335 - [Onboarding] Onboarding initiated for a candidate htrough external ATS system did not land into Onboarding dashboard

Symptom

  • Onboarding initiated for a candidate through external ATS system did not land into Onboarding dashboard
  • In the BPE monitor process there is an error

Note: See internal Info error logs

Environment

SAP SuccessFactors Onboarding

Cause

The configuration maintained in the position management settings -> Import was wrong

Invalid configuration

Resolution

  • Go to Position Management Settings -> Import
  • Maintain the configurations as per the below screenshot

Keywords

Onboarding, External ATS, Onboarding initiation issue, Onboarding initiated for a candidate through external ATS system did not land into Onboarding dashboard, Onboarding dashboard, while trying to invoke the method com.successfactors.user.bean.UserBean.getUsername() of a null object loaded from local variable 'userBean' , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , Problem

Product

SAP SuccessFactors Onboarding 2205

Attachments

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