SAP Knowledge Base Article - Public

3228499 - User Source System Updated to Incorrect Value

Symptom

The User Source System was updated to an incorrect value and cannot be changed

Environment

SAP SuccessFactors Learning

Resolution

Currently you cannot change the source system of a user in SuccessFactors Learning unless you've activated Identity Authentication. An update to the system will allow the User Source System to be updated via Import Data Tool without the need to activate Identity Authentication. The update will be in the 2H 2022 release.

While a patch was released on August 12th, we are analyzing why it's not working as intended via internal ticket INC2309011.

Keywords

KI2205, LRN-133611, user, source, system, connector, person, guid, bizx, ias, update, change, incorrect, import, data, identity, authentication, lms , KBA , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS-IAS , LMS IAS Integration for External User , Bug Filed

Product

SAP SuccessFactors Learning all versions