SAP Knowledge Base Article - Public

3228500 - Cannot delete a reference of a User Custom Field

Symptom

You cannot delete a custom column under User Customer Fields, even though this reference is not in use by any users and no error message appears.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to Custom Fields in LMS Admin
  2. Click on User
  3. Search for an existing user custom field or Create a new referenced user custom field
  4. Add a new reference to the above created user custom field (with the reference ID more than 90 characters in length)
  5. Now Check the "remove" box
  6. Click Apply Changes
  7. Nothing happens now, it does not get removed. There is no error message displayed either.

Cause

The reference custom field is over 90 characters

Resolution

  • The issue is resolved in a Patch deployed to 1H 2022 Production on August 26, 2022 (b2205p19).
  • The fix will be included in the 2H 2022 release. Check the Community for release information.

Keywords

KI2205, LRN-133539, delete, unable, not, able, cannot, remove, referenced, reference, custom, field, data, lms, user, people, lms, PTCH-39102 , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Known Error

Product

SAP SuccessFactors Learning all versions