SAP Knowledge Base Article - Public

3228555 - Unable to upload Meeting Room file in Set Up Interview Scheduling Outlook Integration - Recruiting Management

Symptom

When trying to upload a Meeting Room file in Set Up Interview Scheduling Outlook Integration, it fails with the below error, even if we use UTF-8 encoding:

"Rooms were not imported due to the following errors:

The file is not a CSV or the headers are invalid, column 1: E-MAIL."

Environment

SAP SuccessFactors Recruiting Management

Cause

The file being uploaded is encoded as UTF-8 with BOM.

Resolution

When uploading the file, file must actually be UTF-8 only. Using UTF-8 with BOM encoding causes the import to fail as it encodes the file differently. Please, ensure that the file encoding is UTF-8. That can be confirmed by checking the encoding with a tool like Notepad++.

Keywords

encode, file, upload, meeting, room, interview, scheduling, schedule, character, char, csv, extension. , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions