Symptom
When trying to upload a Meeting Room file in Set Up Interview Scheduling Outlook Integration, it fails with the below error, even if we use UTF-8 encoding:
"Rooms were not imported due to the following errors:
The file is not a CSV or the headers are invalid, column 1: E-MAIL."
Environment
SAP SuccessFactors Recruiting Management
Cause
The file being uploaded is encoded as UTF-8 with BOM.
Resolution
When uploading the file, file must actually be UTF-8 only. Using UTF-8 with BOM encoding causes the import to fail as it encodes the file differently. Please, ensure that the file encoding is UTF-8. That can be confirmed by checking the encoding with a tool like Notepad++.
Keywords
encode, file, upload, meeting, room, interview, scheduling, schedule, character, char, csv, extension. , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem