SAP Knowledge Base Article - Public

3228564 - In the Manage Documents tool, the specified group does not see any documents.

Symptom

A particular group has all the permissions but, cannot see any documents.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Login into Admin center
  2. Go for 'Manage Documents'
  3. Cannot see list of documents:

Cause

View permission missing for the given user.

Resolution

Apply View Permission on the following fields under Employee Data permission as these fields are used to display user metadata along with documents on Manage Documents Page.

  • Status 
  • First Name
  • Last Name
  • Username

See Also

2222837 - How to grant view/edit permissions for the fields/portlets in employee profile

Keywords

Document, View, Permission, Manage Documents, Employee, Data , KBA , LOD-SF-PLT-DOC , Document Management , Problem

Product

SAP SuccessFactors HXM Suite Core 2205