Symptom
National ID fields are misaligned in Manage Pending Hire screen.
Environment
SAP SuccessFactors Employee Central: Suite Integration
Reproducing the Issue
- Navigate to Manage Pending Hire > Onboarding.
- Proceed till National ID section.
- Some columns and fields are misaligned.
Cause
This happens when the mandatory fields in National ID portlet are not mapped or incorrectly mapped.
For National ID portlet, it is mandatory to map the values for card type, card number and country. If any of these fields are not mapped or incorrectly mapped, then the fields do not appear correctly on the UI and looks misaligned.
Resolution
Ensure that the correct values are passed for card type, card number and country fields.
For card type and country, the code should be passed from ONB. For eg: AUS for 'Australia' and SSN for 'Social Security Number'.
See Also
Keywords
national id fields misaligned, distorted, card type not visible, missing columns national id section, duplicate national Id , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-EC , Employee Central , LOD-SF-EC-HIR , Hire & Rehire Wizards , How To