SAP Knowledge Base Article - Public

3228744 - FAQs on PFS User credentials expiry time - Onboarding

Symptom

We would like to know when the PFS User credentials would be expired? 

Environment

SAP SuccessFactors Onboarding

Resolution

  1. Since the S-User password usually expires within 6 months time. Does this mean that the password expires on the same date as 6 months later or does it expire 180 days later? 
    The password reset happens 6 months later. If the password is reset on the 2022/01/01 then the password will expire on 2020/07/01

  2. What time of the date does the password expire? (At 0:00 UTC? or At 0:00 in local time?)
    The password would expire as per the local time. 

  3. When does "the 6 months" start from the time of password reset? Is it when I change the S-ID Password of the S-user or when I set S-ID Password in PFS?
    S-ID Password for PFS can be set only when the S-ID Password is reset for S-ID Password. So 6 months will start when you change the S-ID Password. 
    It is recommended that you reset the S-ID Password using the below link rather than changing the password from the profile in the Community Portal: 

    https://accounts.sap.com/ui/createForgottenPasswordMail?spId=5790b66ce4b015f1f961f708&targetUrl=https%3A%2F%2Fhelp.sap.com%3FRelayState%3Doucrsfjqjvodtxhcxoipthldc&sourceUrl=


Keywords

PFS, Password, Expiry, PFS Password, Print Form Services , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , How To

Product

SAP SuccessFactors Onboarding all versions