Sales order invoice request is Inconsistent status with error "Postal Code Region Mismatch".
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Go to the Invoice Requests view.
- Find the Sales Order Invoice Request ABC. it is inconsistent status. (ABC represents the ID of invoice request)
- Click CHECK button, find error Postal Code Region Mismatch.
You have set up external tax determiantion rule for state CA (in country US), where jurisdiction rule is set as ST (Ship To). And also Vertex activated in the system.
In the sales order here, the sales unit is in sate/country=CA/US and ship to country is in Brazil. This triggers the external tax determination and leads to consider Brazil, but with Vertex this won't work.
The intergration scenaior (External Tax Determination + Vertex) is not supported.
You need to remove this external tax determination rule.
Postal Code Region Mismatch; extenral tax determiantion; Vertex , KBA , AP-TTE-TC , Tax Calculation , Problem