SAP Knowledge Base Article - Public

3229063 - Clicking on the "Export" button to export a widget to CSV file won't prompt any window in SAP Analytics Cloud (SAC)

Symptom

  • When clicking on the "Export" button for a selected widget, nothing seems to happen.
  • Selecting other widgets on the page have no issues to be exported.
  • No limitations have been exceeded, so the export should be working fine.

Environment

  • SAP Analytics Cloud (Enterprise) 2021.8.17

Reproducing the Issue

  1. Open SAC story.
  2. Select a widget and Export it.
  3. Observe that nothing happens after clicking on the Export button.

Cause

  • There are 2 models used for building the widget (blended chart/table). The problem is that the dimension selected is not linked with a dimension from the other model.

Resolution

  • When using blended charts/tables please make sure that the dimensions selected, in order to create widgets, are linked to one of the dimension from the other model. This should then allow the export to happen.

See Also

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Keywords

SAC, blended charts, blended widgets, linked dimension, export, export not working, export will not prompt anything, export not working , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0