SAP Knowledge Base Article - Public

3229102 - List C Document Missing in Onboarding 1.0

Symptom

On the standard I-9 onboarding 1.0 panel, the dropdown for List C documents is missing the options for form N-550 and form N-570 (Certificate of Naturalization Form)

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Even the interactive I-9 provided by DHS does not contain a full list of options and allows for entering the "other" option. 

Resolution

In case of Onboarding 1.0, the EAD "Other" option could be used for the documents that are not listed and are listed as acceptable documents by USCIS.gov.

Keywords

OBD, On Boarding, SuccesFactors , KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , Problem

Product

SAP SuccessFactors Onboarding all versions