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SAP Knowledge Base Article - PublicSymptom
On the standard I-9 onboarding 1.0 panel, the dropdown for List C documents is missing the options for form N-550 and form N-570 (Certificate of Naturalization Form)
Environment
SAP SuccessFactors Onboarding 1.0
Cause
Even the interactive I-9 provided by DHS does not contain a full list of options and allows for entering the "other" option.
Resolution
In case of Onboarding 1.0, the EAD "Other" option could be used for the documents that are not listed and are listed as acceptable documents by USCIS.gov.
Keywords
OBD, On Boarding, SuccesFactors , KBA , LOD-SF-OBD-FRM , Country Compliance Forms , Problem
Product
SAP SuccessFactors Onboarding all versions
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