SAP Knowledge Base Article - Public

3229209 - Error "PaymentMethod cannot be empty" occurs during updating work assignment in APP Import Employees

Symptom

You are using import type "Employee and Employment Import" to update work assignment details in the APP Import Employees.

You got an error "PaymentMethod cannot be empty" after uploading employee and employment template files.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open the app "Import Employees" and select Import Type "Employee and Employment Import".
  2. Select the delimiter. 
  3. Choose Download Templates.
  4. Fill in the template based on the information given in Help for Filling In Downloaded Templates.
  5. Save the files and upload files.

Cause

Payment information is mandatory for internal employees - BUP003.

There is no payment method information filled in the Employee template.

Resolution

For the detailed steps on how to use this app, please refer to the SAP Help Portal How to Use the Import Employees App and Help for Filling In Downloaded Templates

There are two similar templates regarding Employee. One is EmployeeDataTemplate for the import type "Employee and Employment Import", and the other one is BasicEmployeeDataTemplate for the import type "Basic Employee Import".

The field Payment Method is in the EmployeeDataTemplate. Please double check if you uploaded the correct template.

Then confirm that you have entered one of the following payment methods.

T - Bank Transfer

C - Cheque.

Keywords

PaymentMethod cannot be empty, Payment method, payment, Import Employees, EmployeeDataTemplate, Employee and Employment Import , KBA , CA-WFD-INT , Integration issues WorkForce Domain , Problem

Product

SAP S/4HANA Cloud all versions