SAP Knowledge Base Article - Public

3229269 - Installation of the SAP Collaboration Window

Symptom

You want to upload Supplier Invoices with the Collaboration window but you are getting an undefined error.

Environment

SAP Business ByDesign

Cause

The collaboration window needs to be installed on a Windows desktop.

Any Installation on a VM, Terminal server, Windows Server might work - but is not supported.

Resolution

Install the Collaboration Window on a Windows Desktop, for example, Windows 8, 10 or 11.

Keywords

Collaboration Window,  Supplier Invoice scan, , KBA , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , How To

Product

SAP Business ByDesign all versions