SAP Knowledge Base Article - Public

3229440 - Schedule Revenue at Header - Revenue Split Partners Showing 0

Symptom

You are splitting the revenue for an opportunity at header level. The amount per revenue partner is showing 0.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work centre
  2. Go to the Opportunities view
  3. Open a relevant opportunity
  4. Use the flag 'Schedule Revenue at Header'
  5. In the facet Schedule Revenue Splits, in the pane 'Revenue Split Partners' add at least one person. For our example, add partner A with 70% and partner B with 30% (A & B represent the partner's names)

Result: after save, the value is still showing zero, despite having a value maintained for the opportunity.

Cause

You have not yet set the Revenue Schedule.

Resolution

Prerequisite: the 'Revenue Schedule' pain needs to be set as visible.

  1. repeat steps 1 - 5 as above
  2. In the pane 'Revenue Schedule', click 'Add'
  3. Decide on the details as needed
  4. Save.
  5. Now the value gets calculated accordingly. 

See Also

Keywords

KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer core applications 2205