SAP Knowledge Base Article - Public

3229999 - Privacy error accessing career site : Recruiting Marketing

Symptom

When accessing the RMK site after installing a new SSL certificate, the following error is shown when accessing the site :


Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Install the new SSL certificate via CSB
  2. Certificate is installed and in use
  3. When opening the site though, the error appears

Cause

The certificate is self-signed, ie it was generated internally by the customer.

Resolution

Self-signed SSL certificates are not trusted by browsers, because they are generated by the customer servers, and not validated by trusted CAs.
Self-signed certificates may be free but they are only suitable for internal network websites and development/testing environments, not for public sites.
Customers should only procure SSL certificates from trusted, public CAs.

Keywords

KBA , LOD-SF-RMK-CER , Certificate Renewal, IP Address, Domain , Problem

Product

SAP SuccessFactors Recruiting all versions