Symptom
- Future dated hire has been converted as internal employee prior to target date.
- Candidates with hire date in the future show active in the User Directory File (UDF)
Environment
- SAP SuccessFactors Onboarding
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Log in to the instance
- Go to Employee Export
- Download a new user file
- See that the new hire has been set as active although it is future-dated hire.
Cause
- The issue is happening because the candidate's Job Information does not have the timezone associated.
- As a result, the future dated hires are also getting converted to internal hire once the Manage Pending Hire process is completed.
Resolution
To avoid this from happening to your future-dated hires, configure the TimeZone automatically.
Follow the below KBA on how to do it:
- 2090302 - Configuring the Timezone in Employee Central
See Also
- 2090302 - Configuring the Timezone in Employee Central
Keywords
UDF, User Directory File, Future, Future Dated new hire, new hire, Active, conversion job, MPH, TimeZone, Job information, Onboarding, Onboarding 2.0, ONB2, ONB2.0, OBX , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , LOD-SF-EC-INT-OBX , Onboarding 2.0 to EC Integration , Problem
Product
SAP SuccessFactors Onboarding 2205