SAP Knowledge Base Article - Public

3230360 - Unable to See Insights' Information Inside Opportunities

Symptom

When in Insights tab, in Opportunity TI, you are not able to see all information contained on this tab.

Environment

 SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales workcenter, Opportunities view.
  2. Open opportunity 123 (123 represents opportunity ID) and go to Insights tab.
  3. Here, you'll see that some of the information is not available.  

Cause

  "Insights" facet is a deprecated feature.

Resolution

This is the current system behavior.

See Also

https://help.sap.com/docs/SAP_CLOUD_FOR_CUSTOMER/7947824c493f461d84e7bbc94c0dc3fd/0130cd4f43084ebd9521ec551fba782b.html?q=machine%20learning

Keywords

 Insights , KBA , LOD-CRM-ML , C4C Machine Learning , How To

Product

SAP Cloud for Customer core applications 2205