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3230520 - Widgets return Internal Error Occurred due to Memory Allocation Failed - Story Reporting

Symptom

  • Story widgets show "Server Error - Internal Error Occurred" message
  • Data source or query has no filter
  • Browser network logs show the following error for GetResponse:
    • {"Messages":[{"Type":2,"Number":42014,"Text":"Internal error occurred while processing.","DetailedError":"Caught exception : exception 42111: SQL Error : search table error:  [9] Memory allocation failed;exception 1000002: Allocation failed ; \\$size\\$\u003d1125871496; \\$name\\$\u003dJECreateNTuple; \\$type\\$\u003dpool; \\$inuse_count\\$\u003d20; \\$allocated_size\\$\u003d15106570608; \\$failure_type\\$\u003dSTATEMENT_MEMORY_LIMIT; \\$failure_flag\\$\u003d\n,Exception in executor plan558008463@pc02hdblb401:30203 while executing pop 49\n"}]}


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Environment

SAP SuccessFactors Story Reporting

Product

SAP SuccessFactors HCM Suite all versions

Keywords

memory allocation failed, LMS Story, LMS query, Story internal error occurred, widget error, server error,  exception 42111, story designer , KBA , LOD-SF-ANA-SAC-SDS , Story Designer - Story & Formatting , Problem

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