SAP Knowledge Base Article - Public

3230546 - "Add to Learning History for Multiple Courses" not working with programs

Symptom

The Learning admin is trying to add a program to a user learning history through the "Add to Learning History for Multiple Courses" feature.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

 

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to Learning administration > Manage User Learning > Add to Learning History for Multiple Courses >
  2. Search for the programs you want to add at the learning history >
  3. Note the message "No items were found with the provided search criteria.".

Cause

The "Add to Learning History for Multiple Courses" tool only allow the admin to add the following entities:

  • Item.
  • Class.
  • External Event.

Resolution

This is an expected behavior of the system.

The Learning admin needs to add to the learning history, the items and classes which are inside the program, so this program will be completed as well.

Feel free to submit an Enhancement Request. The Learning Product Management team can further review and assess the requested functionality to be considered in a future release. To share your idea within the community, you can create a topic on the Customer Community.

See Also

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

lms, learning, add, history, program, Add to Learning History for Multiple Courses, complete , KBA , LOD-SF-LMS-PRO , Programs , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions