SAP Knowledge Base Article - Public

3230661 - [Onboarding/Offboarding] Contact and Address details of the candidate in Employer Data Review step in Offboarding


Contact and Address details of the candidate are missing in Employer Data Review step


SAP SuccessFactors Onboarding

Reproducing the Issue

Login to the instance

Proxy as the manager

Load the Employee Data Review step

Contact and Address details are missing


Expected system behavior


It is not possible to view the contact and address information portlets in Employer Data Review step as per the current system behavior. This can be viewed in the employee profile but are not available in the offboarding data review step.

If you would like to change the current behavior,  you may submit this as an enhancement requests to engage our Product Team.  Please refer to KB Article: 2090228 - How to submit enhancement requests for SAP SuccessFactors products to have your idea considered, voted on, and to track the interest of others.  The direct Link to our Community Ideas Pages for Onboarding is 


Offboarding, termination, employer data review, employee data review, review information, contact, address , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem


SAP SuccessFactors Onboarding 2205