Symptom
Contact and Address details of the candidate are missing in Employer Data Review step
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
Login to the instance
Proxy as the manager
Load the Employee Data Review step
Contact and Address details are missing
Cause
Expected system behavior
Resolution
It is not possible to view the contact and address information portlets in Employer Data Review step as per the current system behavior. This can be viewed in the employee profile but are not available in the offboarding data review step.
If you would like to change the current behavior, you may submit this as an enhancement requests to engage our Product Team. Please refer to KB Article: 2090228 - How to submit enhancement requests for SAP SuccessFactors products to have your idea considered, voted on, and to track the interest of others. The direct Link to our Community Ideas Pages for Onboarding is https://influence.sap.com/SuccessFactorsOnboarding
Keywords
Offboarding, termination, employer data review, employee data review, review information, contact, address , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem