SAP Knowledge Base Article - Public

3230789 - [Onboarding] Fields associated with the position object are not auto populating

Symptom

  • The fields that are associated with position object like sub area/dept, cost centre, time zone etc are not auto populating in New hire data review page. The position object is populating not the fields associated with it.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  • Go to Onboarding dashboard
  • Click on start button to start the New hire data review task
  • Click on continue till you reach job information section
  • The fields that are associated with position object like sub area/dept, cost centre, time zone etc are not auto populating in New hire data review page.
  • The position object is populating not the fields associated with it

Resolution

  • The data model jobInfo_onboardee was not enabled in the instance
  • Go to Manage business configuration -> Job information
  • Enable the  jobInfo_onboardee data model

Keywords

Position, associated, position fields, Onboarding, not auto populating, auto-populate  , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding all versions