SAP Knowledge Base Article - Public

3230818 - Onboarding cards - Welcome Aboard and Onboarding Guide for Employees

Symptom

Once onboardees are converted to an employee onboarding items are still present such as Welcome Aboard, Onboarding Guide, and Onboarding drop down. Also, Under "For You Today", you will see the tile "Help Us Learn About You", "Provide your details to get onboarded" post start date

Environment

SAP SuccessFactors Onboarding

Cause

The card is created when onboarding is initiated for the candidate. As of now for b2111, all new hire cards are deleted 9 days after start date only for future hire dated new hires. For past hire dated employees, if (start date + 9 days) is still in the past then we set date or process creation + 9 days as card expiry date. Otherwise we set start date + 9 days as the expiry date for past hire dated new hires also.

Resolution

Permanent Fix- The permanent fix is in place and the issue will be patched in b2205p17 (10-Aug-22) patch.

Post this patch the expected behavior will be Expiration date of the card will be set as start-date + number of days as per archival rule in the system and if hire date is before today's date then expiration is set to today's date + number of days from archival rule configured in the system.

Keywords

New home page, Latest home page, tiles, For You Today, Onboarding Tiles, expiration date, start date , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , Known Error

Product

SAP SuccessFactors Onboarding 2205