SAP Knowledge Base Article - Public

3231043 - Upload company logo not updating Homepage logo - Successfactors.

Symptom

  • Uploaded company logo, not updating the Homepage logo.
  • Unable to update Homepage logo.
  • All other pages logo and Homepage logo are different.

Environment

 SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Admin center, for 'Upload Company Logo'.
  2. Upload the new logo saved.
  3. Go yo Homepage, which is showing a different logo.

Cause

Homepage shows the logo uploaded through Theme Manager, if not default.

Resolution

Go to Theme Manager and change to 'Use default logo', which will use the logo uploaded.

See Also

3136412 - Latest Homepage settings from Theme Manager are not adopted

Keywords

Upload, Logo, Homepage, Theme Manager, Default, Update, Company , KBA , LOD-SF-PLT-LGO , Company Logo , Problem

Product

SAP SuccessFactors HXM Suite all versions