3231174 - Error "The connection to the Identity Provisioning service has failed." occurred while trying to connect your Subaccount to the to SAP Cloud Identity Service.

Symptom

Error The connection to the Identity Provisioning service has failed. occurred while trying to connect your Subaccount to SAP Cloud Identity Service for SAP Build Work Zone Advanced Edition, SAP Build Work Zone Standard Edition, Work Zone for HR or Cloud Portal Service.

The Retry button isn't active.

Environment

SAP Business Technology Platform
Cloud Foundry environment
SAP Cloud Foundry Portal Service
SAP Build Work Zone, Standard Edition
SAP Build Work Zone, Advanced Edition

Product

SAP BTP, Neo environment 1.0

Keywords

The connection to the Identity Provisioning service has failed, Identity Provisioning, IPS, subaccount, connect, Workzone, Portal, Launchpad, error, failed, disabled , KBA , EP-WZ-AIP , Identity Provisioning Connectivity and Role Assignment , BC-IAM-IPS , Identity Provisioning Service (IPS) , Known Error

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