SAP Knowledge Base Article - Public

3231299 - The wrong user is getting populated in the Operator field when creating a new Job Requisition - Recruiting Management

Symptom

When leaving the Operator fields empty on the Job Requisition creation page, a "random" user has been inserted as the Hiring Manager and Recruiter Operator by the system. 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting
  2. Job Requisitions
  3. Click on "Create New"
  4. In the Job Requisition creation page, enter the Job Req Title, but leave the Operator fields empty
  5. Click on Next
  6. In the Job Requisition details page, a "random" user has been inserted as the Hiring Manager and Recruiter Operator by the system

Cause

There is an active user in the UDF file with "null" (or "Null") as User ID and the system enters this user as the Operator in the Job Requisition details page. 

Resolution

As best practice, there should be no active user in the UDF file with User ID as "null".

As a workaround, you might want to make the user inactive and purge it from the system.

You would first need to reassign all the assigned tasks and functions to another active user with a valid User ID. 

Keywords

Operator, Wrong, User, WEF-29764 , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions