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3231303 - Internal Server error while creating/rendering forms using REST API to SAP Forms Service by Adobe on BTP CF

Symptom

You have created and configured a Service Instance of the Forms Service by Adobe API in BTP Cloud Foundry Environment.
RestAPI calls from e.g. Postman response internal error below.

  • Creating Forms:
    {
        "timestamp": "2022-05-05T09:20:00.608358Z",
        "path": "/v1/forms",
        "message": "INTERNAL_SERVER_ERROR",
        "results": "RESTAPI: Internal Server Error",
        "trace": "Cannot invoke \"com.fasterxml.jackson.databind.JsonNode.asText()\" because the return value of \"com.fasterxml.jackson.databind.JsonNode.get(String)\" is null",
        "errorLevel": "5"
    }
  • Rendering forms:
    {
        "timestamp": "2022-02-24T11:59:11.37938Z",
        "path": "/v1/adsRender/pdf",
        "message": "INTERNAL_SERVER_ERROR",
        "results": "RESTAPI: Internal Server Error",
        "trace": "I/O error: Read timed out; nested exception is java.net.SocketTimeoutException: Read timed out",
        "errorLevel": "5"
    }


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Environment

  • SAP Forms Service by Adobe on BTP Cloud Foundry Environment

Keywords

BTP, Cloud Foundry, SAP Forms Service by Adobe, REST API, Postman, Internal Server error, HTTP 500, Subscription , KBA , BC-SRV-FP-CF , Adobe-Interactive-Forms-Cloud-Wartung, Cloud Foundry , Known Error

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