SAP Knowledge Base Article - Preview

3231358 - Job Description token is not resolving in Interview Confirmation email - Recruiting Management

Symptom

We have the "Interview Confirmation to Candidate" email trigger configured with the token [[JOB_DESCRIPTION]]. When we schedule an interview with a candidate with "Book this slot for candidates" not check the token resolves correctly. However when "Book this slot for candidates" is checked the token does not resolve.


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Environment

SAP SuccessFactors Recruiting Management

Product

SAP Business Technology Platform all versions

Keywords

JOB_DESCRIPTION, token, not resolving, Interview Confirmation to Candidate, Book this slot for candidates, interview scheduling, email trigger, expected behavior, token not populating, interview confirmation email, candidate self-schedule, email notification, RCM, Recruiting Management, RCMemail, interview central , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

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