SAP Knowledge Base Article - Public

3231574 - Error "This job type has been disabled for the company" for scheduled job in Provisioning

Symptom

  • No jobs can be executed due to This job type has been disabled for the company error
  • After Instance Refresh, scheduled jobs are not running

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to provisioning > Manage Scheduled Jobs
  2. Under Actions column, try 'Run It Now' for the jobs listed
  3. Get the error below
    Can not schedule this job due to the following errors:
    This job type has been disabled for the company.

Cause

This could be caused by S2 scheduler job being turned off in the backend post instance refresh. 

Resolution

Raise a support ticket under LOD-SF-PLT-JOBS component for support team to engage Operations and check if S2 scheduler jobs are turned on after Instance Refresh.

Keywords

RITM0304055, scheduled job error, provisioning job, post refresh job issue, refresh job issue, refresh job error , KBA , LOD-SF-PLT-JOBS , Scheduled Jobs , Problem

Product

SAP SuccessFactors HXM Suite all versions