SAP Knowledge Base Article - Public

3231581 - Sales Organization Field of Sales Quote Header Not Visible

Symptom

You are in a sales quote header and cannot see the field Sales Organization. You cannot see it even if in adaptation mode you clearly checked the checkbox 'Set as Visible'.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Open the Sales Quote work center view.
  3. Open Sales Quote ABC (where ABC is the ID of a sales quote).

In sales quote ABC you cannot locate the field Sales Organization. 

Cause

You have in your business configuration the question 'Do you want to enable users to default and specify, per sales quote, a predetermined combination of sales org., distribution channel and division?' included in the scope of your project.

Resolution

You may remove the question 'Do you want to enable users to default and specify, per sales quote, a predetermined combination of sales org., distribution channel and division?' from your business configuration.

  1. Open the Business Configuration work center.
  2. Open the Implementation Projects work center view.
  3. Select the active project and click in the Edit Project Scope button.
  4. Go to the step 4 questions.
  5. Select Sales -> New Business -> Sales Quotes.
  6. In the question 'Do you want to enable users to default and specify, per sales quote, a predetermined combination of sales org., distribution channel and division?' uncheck the checkbox 'In Scope'.
  7. Go until step 6 and save your project.

This will be effective for sales quotes created from now on. This is not retroactive as many changes are in Business Configuration.

Keywords

Sales Quote ; Sales Organization ; Visible ; Cannot ; Set as Visible ; /Root/IsSalesAreaCombDetOff , KBA , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer add-ins all versions