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3231602 - SAP ASE is not coming online at startup due to stacktrace and spinlock ASTC_SPIN - SAP ASE BS

Symptom

SAP ASE is not coming online at startup due to stacktrace and spinlock ASTC_SPIN

Please check ASE errorlog:

00:0010:00000:00006:2022/08/02 07:28:06.01 kernel  Current process (0x490025) infected with signal 11 (SIGSEGV)
00:0010:00000:00006:2022/08/02 07:28:06.02 kernel  Current Process is running on Engine 4
00:0010:00000:00006:2022/08/02 07:28:06.02 kernel  server is using elf symbols for stack decoding (125189 symbols found)
00:0010:00000:00006:2022/08/02 07:28:06.02 kernel  Address 0x0x0000000001d6a53d (astc__retry_wait+0x12d), siginfo (code, address) = (1, 0x0x00007f8eb6b36d68)
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00:0010:00000:00006:2022/08/02 07:28:06.02 kernel   EFL : 0x0000000000010246
00:0010:00000:00006:2022/08/02 07:28:06.02 kernel  **** end of signal context ****
00:0010:00000:00006:2022/08/02 07:28:06.04 kernel  Spinlocks held by  kpid 4784165

00:0010:00000:00006:2022/08/02 07:28:06.04 kernel  Spinlock ASTC_SPIN at address 0x00007f85698be400 owned by 4784165
00:0010:00000:00006:2022/08/02 07:28:06.05 kernel  ******** End of stack trace, spid 6, kpid 4784165, suid 0
00:0010:00000:00006:2022/08/02 07:28:06.05 kernel  End of spinlock display.
00:0010:00000:00006:2022/08/02 07:28:06.05 kernel  pc: 0x0000000001534c10 pcstkwalk+0x482()
00:0010:00000:00006:2022/08/02 07:28:06.05 kernel  pc: 0x00000000015345cf ucstkgentrace+0x20f()
00:0010:00000:00006:2022/08/02 07:28:06.05 kernel  pc: 0x0000000001530e02 ucbacktrace+0x54()
00:0010:00000:00006:2022/08/02 07:28:06.05 kernel  pc: 0x00000000017fbb1b terminate_process+0x90b()
00:0010:00000:00006:2022/08/02 07:28:06.05 kernel  pc: 0x00000000015612a4 kisignal+0x868()
00:0010:00000:00006:2022/08/02 07:28:06.05 kernel  pc: 0x0000000001d6a53d astc__retry_wait+0x12d()
00:0010:00000:00006:2022/08/02 07:28:06.05 kernel  [Handler pc: 0x0x0000000000c43481 astc_handle installed by the following function:-]
00:0010:00000:00006:2022/08/02 07:28:06.05 kernel  [Handler pc: 0x0x0000000001091e31 hdl_backout_msg installed by the following function:-]
00:0010:00000:00006:2022/08/02 07:28:06.05 kernel  pc: 0x0000000001d68f55 astc_coordinator+0x2b5()
00:0010:00000:00006:2022/08/02 07:28:06.05 kernel  end of stack trace, spid 6, kpid 4784165, suid 0
00:0012:00000:00000:2022/08/02 07:28:06.05 kernel  bucket manager consolidator terminating
00:0010:00000:00006:2022/08/02 07:28:06.06 kernel  ueshutdown: exiting
00:0000:00000:00000:2022/08/02 07:28:06.06 kernel  Main thread performing final shutdown.
00:0000:00000:00000:2022/08/02 07:28:06.06 kernel  Blocking call queue shutdown.


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Environment

SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite 

Product

SAP NetWeaver 7.5

Keywords

astc__retry_wait, ASTC_SPIN, signal 11 , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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