3231623 - Email send jobs terminated with runtime error RAISE_EXCEPTION

Symptom

Email send jobs failed with dump RAISE_EXCEPTION. The dump content is as following:

Category ABAP programming error
Runtime Errors RAISE_EXCEPTION
ABAP Program CL_BCOM_MIME_MESSAGE_SMTP=====CP
Application Component BC-SRV-COM
Date and Time DD.MM.YYYY HH:MM:SS
----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------
|Short Text |
| Exception condition "CONVERSION_ERROR" triggered |
----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------
|Information on where terminated |
| The termination occurred in ABAP program or include "SAPLTZ_UTIL", in |
| "TZON_GET_OFFSET". The |
| main program was "RSCONN01". |
| |
| In the source code, the termination point is in line 37 of include |
| "LTZ_UTILU04". |
| include "LTZ_UTILU04". |
| Program "SAPLTZ_UTIL" was started as a background job. |
| |
----------------------------------------------------------------------------------------------------

Environment

SAP Netweaver
SAP S/4 HANA
Release independent

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021

Keywords

RAISE_EXCEPTION, RSCONN01, send job, system timezone, SAPLTZ_UTIL, TZON_GET_OFFSET , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , BC-SRV-TIM-TZ , Time zones , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.